We want you to love what you ordered, but if something is not right, let us know. You may return the merchandise and place a new order for another colour, or a different size, or an entirely new style.
- In the unlikely event that any merchandise you have ordered from us is not received in good condition, damaged or defective, or if merchandise delivered, is different from what you had ordered, you may return the merchandise. For the process of return,
- The product should be unused and in the same condition as you received it with its original packaging & the tags.
- The merchandise return is valid within 15 days from the date on which these goods were delivered.
- the product is returned in original condition (with brand’s/manufacturer’s box, MRP tag intact, user manual, warranty card, and all the accessories therein).
- Products may not be eligible for return in some cases, including cases of buyer’s remorse such as incorrect model or color of the product ordered or incorrect product ordered.
- Products marked as “non-returnable” on the product detail page cannot be returned.
- Additional information is not required to return an eligible order unless otherwise noted in the category-specific policy.
- Products may be eligible for replacement only if we have exact same item in stock.
- Once we receive the returned courier, we will then credit the amount in your ‘Wallet’ for the returned order under My Accounts section on the website. You can log in and view the credit balance in your account. You can also redeem the amount in your ‘Wallet’ to place your next online order with us. For Refund request, please write to us on MDO.Dept@vedicfashion.com.
We do not offer merchandise Exchange or Return on orders shipped internationally. In an unlikely event if any merchandise you have received is in a damaged condition or defective, please reach out to us at MDO.Dept@vedicfashion.com. within 48 hours of receiving the order. Our representative will guide you on this matter.
We do not accept any damage complaints after 15 days of receiving the shipment. So please make sure you report the matter to us and dispatch the product at the earliest once we accept the return request.
Note: There might be duties/taxes applicable when you return items to us, so kindly do not ship anything back to us without writing to our customer care. We will not be liable to pay any duties/taxes arising due to return shipment.
