Our dispatch time is between 2-4 days from the date of placing the order. 

Normally, pick-up happens within 2 working days after the exchange request has been
generated by the customer.

Kindly reach out to us within 48 hours of the order being marked as Delivered failing which the claim will not be entertained. Every time an order is Delivered a message is sent out to the customer's registered mobile number informing the customer about the delivery.

If you receive an email, a call from a person/association claiming to be from Vedic Apparel Pvt Ltd seeking sensitive confidential information like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such confidential and personal data. We at Vedic or our affiliate logistics partner never ask for such confidential and personal data. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.

You can view the status and other information of all your orders, whether pending or fulfilled, that you have placed with Vedic by clicking My Account link on the top right after you log in to your Vedic account. This will take you to "My Account - My Orders" page, where you can view the status of all your orders.

You can raise the exchange request once for an order. So, please try all the products you’ve received in one order before initiating the exchange process as we do not provide multiple exchanges for the same order. You can exchange one product / multiple products from an order.

Kindly reach out to us for the wrong/damaged product within 48 hours of delivery. You can visit the “My order” section of your Vedic fashion account and click on the order number & request an exchange by selecting the appropriate reason wrong/damaged product received.

You can track your order as soon as it is shipped out. To know the status of your item real-time, just use the tracking number provided in the email sent to you and track your parcel from the courier partner’s website.

Yes.

Yes, you can cancel the order after you placed it. Go to the “ My orders” section of your Vedic Fashion account and under the order, you will be able to view the “ Cancel “ option. Once you click on that, your order will be cancelled and the refund will be processed, if it's a prepaid order. Refunds normally take between 3 - 7 business days.

In case of COD order , just click on the cancel button & your order will be cancelled. Kindly note no cancellation can be made after the order has been marked as “Packet Ready for Dispatch”.

We support the following payment options at Vedic Fashion:
* Cash On Delivery
* Credit Card
* Debit Card
* Internet Banking
* E - Wallet
* UPI